Privacy Policy
Last updated: May 29, 2026
This Privacy Policy describes how cantovia collects, uses, and protects your personal information. We are committed to safeguarding your privacy and handling your data responsibly. By accessing and using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information in several ways to provide and improve our services. This includes personal information you provide directly, such as your name, email address, and contact details when you submit enquiries or register for events. We also collect usage data automatically, including your IP address, browser type, pages visited, and time spent on our site. This helps us understand how visitors interact with our website and identify areas for improvement. Additionally, we collect information through cookies and similar tracking technologies to enhance your browsing experience and personalize content.
How We Use Your Information
We use the information we collect for legitimate business purposes. Your data helps us respond to your enquiries, provide customer support, and communicate important updates about our services. We analyse usage patterns to improve our website functionality, content, and user experience. Your information may be used to send you newsletters, event invitations, and promotional materials—you can opt out of these communications at any time. We never sell your personal data to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services, subject to strict confidentiality agreements.
Your Privacy Rights
You have important rights regarding your personal information. You can request access to the data we hold about you, correct any inaccuracies, or request deletion of your information, subject to legal requirements. You may also request restrictions on how we use your data or object to certain processing activities. You have the right to withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us using the details below. We will respond to your request within thirty days. You also have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your personal information.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your browsing activity, and personalise content. Essential cookies are necessary for basic website functionality, while analytical cookies help us understand user behaviour. Marketing cookies enable us to deliver relevant advertisements. You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. We also use similar tracking technologies such as web beacons and pixel tags for analytics and marketing purposes. For more detailed information about cookies, please see our Cookie Policy.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, and disclosure. This includes encryption, secure server infrastructure, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. Once your information is no longer needed, we securely delete or anonymise it. If you have concerns about data security, please contact us immediately.
Third-Party Links and Services
Our website may contain links to external websites and services. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing personal information. Our Privacy Policy applies only to information collected through our website. If you access external services through our site, your interactions with those services are governed by their respective privacy policies. We do not control external websites and are not liable for their content, practices, or policies.
Children's Privacy
Our website is not intended for children under the age of thirteen. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under thirteen, we will take immediate steps to delete such information and notify the child's parent or guardian. If you believe we have collected information from a child under thirteen, please contact us immediately. Parents and guardians can request information about any data we may have collected and request its deletion.
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information. If you have questions about changes to our policy, please contact us.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: +353 1 647 2891
Address: Grafton Street 47, Dublin, D02 AE25, Ireland
We will respond to your enquiry within a reasonable timeframe and do our best to address your concerns promptly.